Unlocking the Magic: A Guide to Disney Resorts for Every Traveler
TRUST EXPEDITION HQ TRAVEL
A World of Endless Travel Possibilities
Making Travel Easy
LISA VAN PELT
Founder, Co-Owner/Travel Advisor
Hello from the Central Arkansas area. I’m a mother of 4 and grandmother of 9, Flight Attendant and SCUBA divemaster. I love all things Disney, Harry Potter, scuba diving, and all types of travel. I’m one of the owners and travel advisors. I’ve been in the business for over 9 years. I love making your family’s travel dreams a reality. My favorite destinations are theme parks, Hawaii, and Jamaica.
KAREN CARBAUGH
Co-Owner/Travel Advisor
I’m Karen Carbaugh, a Co-Owner of EHQ. I live west of Akron, OH. I’m a lover of travel, especially all things Disney & Universal. I’ve been in the travel industry for nearly 6 years. Rescue dogs have a special place in my heart, we have 2! I also love crafts, walking my dogs and really yummy food. Some may even call me a bacon loving sidekick!
JAYMI POINDEXTER
Co-Owner/Travel Advisor
Hello from the Cleveland, Ohio area! I’m Jaymi, lover of all things Disney, Harry Potter, Star Wars, Marvel, travel, Cleveland sports and OSU football, finder of lost things unless I’m the one that lost it and all around fun gal. I love laughing and being goofy with my family, driving my children nuts, pizza, tacos, french fries and ketchup; but not pumpkin spice or Ugg boots! 😂
I am one of the EHQ travel agency owners and advisor. I have been in the travel industry for 20+ years through various forms. I love everything about travel, the logistics, the planning, the excitement, meeting new friends and exploring new places.
I have a travel bucket list that literally spans the globe. I can’t wait to see and experience every destination possible. My most favorite place so far has been Grand Cayman. The beaches are beautiful, the locals are incredibly friendly, the water is magical shades of blue.
I hope we can work together to plan your next adventure!
LEXY CONTI
Travel Advisor
Hi from the Empire State! I am Lexy, a full-time HR Assistant, and Disney Junkie! When not working or traveling, I spend time with my friends and family, shopping, and mostly my pets!
I joined EHQ in early 2022, and have loved making magical memories for families since! The best part about working for Expedition HQ Travel is having a wonderful group of travel enthusiasts around me!
LARA RATLIFF
Travel Advisor
I am a married, mom of 3 grown kids. They are my most important accomplishment. I am so happy to be part of EHQ, as I love to travel and help people, and it all works together perfectly. Being an agent will only help me, as I have an extensive bucket list, including cruises to the Mediterranean (so I can see the water from Mama Mia), the Hawaiian Islands, Alaska to Japan, Japan to LA, and the Panama Canal. I'd also love to visit Egypt and England (I'm a history buff). My husband and I enjoy all-inclusive trips, and we love cruising, particularly with Carnival. However, I have traveled on most of the major lines growing up. Travel is my way of shutting my mind off, my day job is a Parapro at a middle school, so, I need those recharge breaks! Apart from traveling, I am an avid reader and gamer, and many of my closest friendships have been formed through gaming. I also enjoy coloring and crocheting, and I usually have a yarn project with me at all times. I am also active with the International Order of the Rainbow for Girls (IORG), a Masonic leadership organization for girls, where I serve as the Adult leader/liaison for a group of girls aged 11 to 20.
ALLISON TUBBS
Travel Advisor
Hi, I am Allison Tubbs from Cabot, Arkansas. I am currently a full time college student in my last semester studying to become a Dental Hygienist. Beyond that, I am a lover of all things Disney, traveling, sports (especially football), and spending time with family and friends!
I joined EHQ in 2020 and since then have cherished being able to make families' travel dreams come true. In 2021, I got to l live out my dream of working at Walt Disney World, so it makes planning trips that much more special, knowing others are going to experience my happy place!
In the future, I hope to continue to travel as much as possible while Hawaii and Paris are at the top of my list!
MYRANDA THOMEN
Travel Advisor
Hi, I'm from the Central Arkansas area. I’m a mother of 2 and a high school teacher. I love all things Disney and Harry Potter. I’ve been in the travel business for just over 6 years. I love helping families create magical trips that will be remembered for years to come. My favorite destinations are any Disney theme park and Universal Orlando (the Wizarding World, specifically).
JODI ERMLICH
Travel Advisor
Hi, I'm from Riverview, FL (near Tampa). I am a true Floridian, born and raised. I currently work at an Amazon Fulfillment Center. I love to go to sports events for the Tampa Bay Lightning, Rays, and Buccaneers. In my spare time, I love going to concerts and spending time with my friends and family. I joined EHQ in July of 2022. I love to travel and see new places. Disney and Universal Studios Orlando my escape. I have been on several cruises. They are so much fun and relaxing. I hope to help plan your next magical vacation getaway.
SARAH SHEFFLER
Travel Advisor
Hello from Central Arkansas! I'm a proud mom of three, and my love for Disney is a significant part of who I am. My childhood was sprinkled with Disney magic, especially during those unforgettable summer trips with my mom and grandparents—forming some of the most cherished memories of my youth. Continuing this tradition with my own kids, I've become the go-to Disney expert among those who know me. Here's a fun fact: I own over 20 different pairs of ears, a true testament to my Disney devotion! Outside the enchanting world of Disney, I find joy in savoring precious moments with my husband and family. Let's not just plan your dream vacation but embark on a journey to create enduring memories together!
MADISON MICHAELA
Travel Advisor
Hi! I’m Madison. I live in Pennsylvania and am a licensed nail technician and salon owner. I love all things Disney and helping families create unforgettable, magical trips for years to come. My favorite destination is Walt Disney World. I love Epcot and visiting the world showcase. I’m here to help you plan your next magical vacation!
COME WORK WITH US
Join the Team
Job Description
Expedition HQ Travel is looking for travel agents, who are passionate about traveling. You will manage travel requirements made for business or leisure and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to provide a high level of personalized service in order to keep client loyalty for future services.
*Responsibilities* Plan and sell accommodations, transportation, insurance and other travel services* Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs and accommodations* Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers* Book transportation, make hotel reservations and collect payment/fees (no cash will EVER be exchanged)* Use promotional techniques and prepare promotional materials to sell itinerary tour packages* Deal with occurring travel problems, complaints or refunds* Attend travel seminars at your own cost to remain current with tourism trends* Enter data into our software and maintain client files* Network with tour operators* Maintain statistical and financial records* Meet profit and sales targets
Requirements* Proven work experience as a travel agent is a plus* Excellent knowledge of computer reservations systems and CRM systems or a willingness to learn quickly* Fluency in English* Strong sales skills and commercial awareness* Ability to interact, communicate and negotiate effectively* Sound knowledge of domestic and international travel trends* Degree in Hospitality, Travel, Tourism, Business or relevant field is a plus* Personal travel experience will be considered an advantage* Pay small monthly fee for CRM system access and business email* You will be required to create a social media business page(s) to promote your business and post regularly, 4-7 times per week-Facebook business page will be required* Examples of types of travel you will be booking and personalizing include, but are not limited to:* Disney (World/Land/Cruise Line, Aulani, Adventures by Disney)* Universal Orlando/Hollywood* Hotel stays* All Inclusive resort stays* Excursions* Cruises
Additional Job Details
* Commission Only: Yes* Additional Compensation: Commission only* Work Location: Fully Remote* Benefits: Flexible schedule* Hours per week: Flexible, ideally 10-19* Pay Frequency: Monthly* Schedule: Flexible
Email resume to info@expeditionhqtravel.com
FREQUENTLY ASKED QUESTIONS
You’ve Got Questions - We’ve Got Answers
DOES IT COST ANYTHING EXTRA TO USE A TRAVEL ADVISOR?
No. There is no additional cost to use an advisor with Expedition HQ Travel.
DO I NEED TRAVEL INSURANCE?
Travel insurance is not required, although we do highly recommend it.
WHAT IF I WANT TO CONTROL MY OWN TRIP.
That’s the beauty about working with a travel advisor, you can keep as much or as little control over your trip as you would like. There are a few aspects that your travel advisor will have to take care of however, it is minimal.
HOW DO I FIND OUT ABOUT VISA REQUIREMENTS?
For travel visa information, visit the official website of the embassy or consulate of the country you plan to visit. They provide detailed guidelines, application forms, and requirements. Additionally, government travel websites and reputable visa service providers can offer useful information. You can also check reliable travel advisory websites, such as the U.S. Department of State's Travel.State.Gov or the official government websites of your country for comprehensive visa information, entry requirements, and travel alerts specific to your destination. Always refer to up-to-date sources to ensure accuracy.
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OFFERED SERVICES
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CONTACT US
At Expedition HQ Travel, the sky’s the limit in terms of creating your next travel itinerary. Contact us to begin planning your next unforgettable adventure today.
501.837.7837